Privacy Policy

One Call Collision Centre is committed to protecting and respecting your privacy. This policy explains how we use any personal information we collect about you when you use our website.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide when you use our services, including your name, date of birth, gender, job title, profession, contact information, demographic information, financial information, and other personal information that you provide to us.

  • Information about your device, including your IP address, web browser type and version, and operating system.

We may collect this information when you visit our website, register for an account, or when you use our services.


We use cookies to provide a more personalized experience for our users. Cookies are small text files that are stored on your computer or device when you visit certain web pages. They allow us to recognize your device and remember your preferences or actions when you visit our website.

We use cookies to:

  • Remember your login details, so you don’t have to enter them every time you visit our site.

  • Remember your preferences, such as language, font size, and other settings.

  • Collect anonymous statistical data about how visitors use our site, including which pages are most popular and how long users spend on each page.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Use of your information

We will only use your personal information for the purposes for which it was collected, or as otherwise set out in this policy. We may use your information for the following purposes:

  • To provide our services to you, including processing payments and delivering products or services.

  • To communicate with you about our services, including sending you updates and notifications.

  • To improve our services, including analyzing how users interact with our website and identifying areas for improvement.

  • To comply with legal and regulatory requirements.

Disclosure of your information

We may disclose your personal information to third parties as follows:

  • To our service providers and suppliers who provide services to us, such as hosting and maintenance services.

  • To law enforcement agencies, regulators, or other government agencies in connection with investigations, court orders, or legal proceedings.

  • To protect the rights, property, or safety of our company, our customers, or others.

Data retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this time, your personal information will be securely deleted or anonymized.

Your rights

You have the right to request access to the personal information we hold about you, to request that we correct any inaccuracies in your personal information, and to request that we delete your personal information. You also have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact details below.

Contact us

If you have any questions or concerns about our use of your personal information, or if you would like to exercise any of your rights under this policy, please contact us using the following details:

One Call Collision Centre, 3 Glenelm Place, Bellshill, ML4 3EN

Changes to our privacy policy

We may update this policy from time to time to reflect changes in our business practices or legal requirements. We will post any changes to our website and notify you of any material changes.